During the sales period, Thursday 8 am - Monday 10 am, you may adjust, cancel, or add to your order, even if it is already Confirmed. Once sales close Monday morning, we generate harvest lists for farmers and they get to work. We cannot make changes or additions to orders once harvest lists are sent. After Monday at 10 am, all sales are final and cannot be canceled nor refunded.

We are proud to offer the highest quality local foods in the Gorge, picked and packed to order. However, we know sometimes the unexpected happens- that’s the nature of farming (and life)! In the off chance that your food reaches you in an unacceptable or unsatisfactory condition, or you received an incorrect item, please let us know within 24 hours of pickup by sending an email to thecoop@gorgefarmers.com. We will happily credit your account for the lost goods. GFC reserves the right to request a photo of the product in question. Please note that customers are responsible for properly refrigerating and washing the product received; we will not issue credits for damages caused by improperly storing or failing to wash products before consumption. Please refer to our Refund Policy (https://gorgefarmers.localfoodmarketplace.com/Home/Page/terms_of_service)for more details.

We currently accept payment by credit or debit card only. Our application to accept SNAP/EBT (formerly called food stamps) payment is currently under review. We look forward to being able to increase accessibility to our farm fresh foods!

Home delivery is currently available in Hood River, Bingen, Underwood, White Salmon and surrounding areas. Please reference our home delivery map. You must be located within our delivery zone for home delivery, or choose a pick up location nearest you if you are out of the map area.

Delivery is a $10 flat fee, or FREE on orders of $150 or more.

Absolutely. At checkout or in your customer profile select a pickup location nearest you. Please email us if you have any questions!

You do not need to be home to receive a home delivery. We leave the delivery boxes with an ice pack in a shaded area near your front door. If you have any special instructions for your home delivery, please let us know. Customers are sent an email with targeted home delivery times for Wednesday. Keep an eye on your inbox!

Yes! We utilize box liners and reusable cold packs, so you're welcome to leave them outside on delivery day for us to take back and reuse.

In order to get you the correct items and keep costs down for our customers, we ask that each farm bring their products in individual units, and sometimes that requires the use of a paper or plastic bag. We encourage our farmers to band, bunch, or use paper or compostable bags, but sometimes certain items do require plastic packaging to maintain quality and freshness. Our farmers have spent hundreds of hours to get you your product, and it would break a farmer’s heart to see it spoil after all that effort due to improper packaging. All orders are packed into reusable totes: we ask that customers bring a box or bag to pickup to transfer into. This is another way we’re working to reduce waste. Finally, we firmly believe that local food is the most sustainable, healthy option for our community and our environment, even if there is some use of plastic. When you buy local, you: • Reduce transportation pollution • Lower fossil fuels emissions coming from big-Ag farms that use artificial fertilizer (a highly energy-intensive process to create) • Reduce harm to waterways caused by fertilizer runoff • Rebuild soils with regenerative agriculture practices • Commit to supporting fair labor practices • And boost our local economy by keeping dollars in our region It’s an honor to share our harvest with you.

Log into your account, and click the person icon on the top right of the page > Account Setting > Credit Card (or Billing Info to update billing name & address)